Window Installers Exeter logo

Privacy Policy

Last updated: June 2026

Who we are

Window Installers Exeter is a window and door installation business operating across Exeter and the surrounding area. Our registered address is: Topsham Rd, Exeter, EX2 7DT.

You can contact us by email at windowinstallersexeter@gmail.com or by phone on 01392 542049.

What data we collect

When you submit an enquiry through our contact form, we collect the following information:

  • Your name
  • Your email address
  • Your phone number
  • The service you're interested in
  • Any additional details you provide

How we use your data

We use the information you provide solely to respond to your enquiry and, where relevant, to arrange a survey and provide a quote. We do not use your data for marketing without your explicit consent, and we do not sell your data to third parties.

Legal basis for processing

We process your data on the basis of legitimate interests (responding to an enquiry you have made) and, where a contract results from your enquiry, on the basis of performing that contract.

How long we keep your data

Enquiry data is retained for up to two years to allow us to respond to any follow-up queries. If a contract is entered into, associated records are kept for six years as required by HMRC guidelines.

Third parties

Your enquiry form data is processed via Web3Forms, a third-party form processing service. We have confirmed that Web3Forms processes data in accordance with GDPR requirements. Your data is not used by Web3Forms for any purpose other than delivering the form submission to us.

Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing or request that it be restricted
  • Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk or by calling 0303 123 1113

To exercise any of these rights, contact us at windowinstallersexeter@gmail.com.

Cookies

This website does not use tracking cookies or analytics cookies. We do not use Google Analytics or any third-party advertising cookies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top.